Store Policy
Because We Care
At Rynice Beauty, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Shipping and Delivery
What You Need to Know
At our online beauty store, we offer fast and reliable shipping to all customers within Nairobi at a flat fee of Ksh200. All orders placed before 12 pm will be shipped out the same day, and customers can expect to receive their order within 2-3 business days. We take extra care to ensure your products arrive in perfect condition. For any questions related to shipping, please contact us directly.
Returns and Refunds
How It Works
At our online beauty store, we want you to be completely satisfied with your purchase. If you are not satisfied, we accept returns and refunds within 7 days of purchase. In order to receive a refund, the item must be returned in its original condition and accompanied with a valid proof of purchase. All shipping costs associated with returning the item are the responsibility of the customer. Refunds will be issued within 5-7 business days of the item being received. If you have any questions or concerns, please contact us.
Warranty Disclaimer
About Our Policy
Our online beauty store provides a limited warranty on all products purchased. This warranty does not cover any damages caused by misuse, improper installation, or improper maintenance. We are not responsible for any consequential or incidental damages resulting from the use of our products. We reserve the right to modify or discontinue any warranty at any time without prior notice. This warranty does not apply to any products that have been modified, altered or repaired by anyone other than us. The customer is responsible for all shipping costs associated with warranty returns.
Privacy Policy
Trust Us with Your Information
Our online beauty store is committed to protecting your privacy. We will never share, sell, or rent your personal information to any third parties without your consent. We may use your information to process orders and provide you by a better shopping experience. We also use cookies for website analytics, advertising, and other purposes. We will always strive to handle your information in a secure and respectful manner. You can find more information about our privacy policy in our Terms and Conditions.